1
00:00:34,034 --> 00:00:36,870
              [Jackie]              
 Look at this glitz and glamour.   

2
00:00:36,911 --> 00:00:39,164
          If you see the light       
             hitting it...           

3
00:00:39,205 --> 00:00:40,540
           Just look at that.        

4
00:00:40,582 --> 00:00:42,292
        Can you see that, Keith?     

5
00:00:42,333 --> 00:00:44,044
       Now, this is one of those     
        pieces that you put on,      

6
00:00:44,085 --> 00:00:47,338
     and people will be whispering, 
             "Who is that?           

7
00:00:47,380 --> 00:00:49,007
          Is that a countess?        

8
00:00:49,049 --> 00:00:51,384
     Is she the Duchess of Wales?"   

9
00:00:51,426 --> 00:00:53,053
           At the very least,        
           they'll be saying,        

10
00:00:53,094 --> 00:00:55,597
          "She must be friends       
         with Whitney Houston."      

11
00:00:55,638 --> 00:00:57,599
  "Dreams" by The Cranberries    

12
00:00:57,640 --> 00:00:59,726
                                  

13
00:01:11,654 --> 00:01:13,198
          Joanna, sweetie,          
       do you need something?       

14
00:01:13,239 --> 00:01:15,075
       -Is that a cookie cake?      
               -Yeah.               

15
00:01:15,116 --> 00:01:17,911
          It's my birthday.         
     Cookie cake's my favorite.     

16
00:01:17,952 --> 00:01:20,580
    -Aw, happy birthday, Shannon.   
            -Thanks, hon.           

17
00:01:20,622 --> 00:01:23,416
   I can't remember the last time   
     I got to eat a cookie cake.    

18
00:01:23,458 --> 00:01:26,002
     There are so few pleasures     
    I get to enjoy in this world.   

19
00:01:26,044 --> 00:01:28,421
         You know, leukemia.        

20
00:01:28,463 --> 00:01:30,757
            Oh, my life...         

21
00:01:30,799 --> 00:01:32,175
       Would you like a piece?      

22
00:01:32,217 --> 00:01:34,552
             Thank you.             

23
00:01:34,594 --> 00:01:37,597
       In every possible way...    

24
00:01:42,644 --> 00:01:44,437
     Do you need something else,    
               Joanna?              

25
00:01:44,479 --> 00:01:46,773
      It's just, my mom and dad     
           are in my room.          

26
00:01:46,815 --> 00:01:50,276
              [Jackie]              
 Look at how that gold shimmers.   

27
00:01:50,318 --> 00:01:52,278
        How spectacular is that?     

28
00:01:52,320 --> 00:01:54,864
 Now, this is one of those pieces 
            that you put on,         

29
00:01:54,906 --> 00:01:57,450
           you could be going        
       to a brunch or an event...    

30
00:01:57,492 --> 00:01:59,661
                -No.                
 -...that you honestly just need   

31
00:01:59,702 --> 00:02:01,329
 in your fine jewelry collection. 

32
00:02:01,371 --> 00:02:03,581
     It's a basic, and I don't know 
            about you gals,          

33
00:02:03,623 --> 00:02:05,416
     but when I'm having a bad day, 

34
00:02:05,458 --> 00:02:08,795
     jewelry has a way of making me 
          feel so much better.       

35
00:02:12,006 --> 00:02:14,634
        It's almost an escape       
           to old Morocco           

36
00:02:14,676 --> 00:02:16,427
        or the Turkish coast.       

37
00:02:16,469 --> 00:02:17,971
       An exotic delicacy that      

38
00:02:18,012 --> 00:02:20,682
        really transports you       
         to an ancient land.        

39
00:02:20,723 --> 00:02:22,517
        And for a pita chip,        

40
00:02:22,559 --> 00:02:24,644
      it really has that crunch     
              you want.             

41
00:02:24,686 --> 00:02:27,313
          [woman over P.A.]         
     Visit aisle 13 for big savings 

42
00:02:27,355 --> 00:02:28,523
           on Cheez Doodles.         

43
00:02:28,565 --> 00:02:30,316
      Thanks for visiting Costco.    

44
00:02:30,358 --> 00:02:32,110
               Joanna?              

45
00:02:33,528 --> 00:02:35,155
           Oh! Lizzy Gomez          
          from high school.         

46
00:02:35,196 --> 00:02:37,615
       -Oh, my... oh, my gosh.      
              -Oh, wow!             

47
00:02:37,657 --> 00:02:39,325
     Wait, uh, do you work here?    

48
00:02:39,367 --> 00:02:42,328
 No, uh, yeah. Uh, at times I do. 

49
00:02:42,370 --> 00:02:45,081
       Oh, okay. Wow. [laughs]      

50
00:02:45,123 --> 00:02:47,667
           What about you?          
     What are you up to, queen?     

51
00:02:47,709 --> 00:02:49,169
               [sighs]              
        Just so busy working.       

52
00:02:49,210 --> 00:02:50,962
     I'm back and forth to Italy    
            all the time.           

53
00:02:51,004 --> 00:02:53,256
           Yeah, me, too.           

54
00:02:53,298 --> 00:02:55,466
            -For Costco?            
               -Yeah.               

55
00:02:55,508 --> 00:02:58,761
    Um, we do a lot of importing    
            from Europe.            

56
00:02:58,803 --> 00:03:00,847
         So I'm always just         
        picking up, you know,       

57
00:03:00,889 --> 00:03:03,641
          gelat', biscott',         

58
00:03:03,683 --> 00:03:05,852
       fettuccin', spaghetti.       

59
00:03:05,894 --> 00:03:07,520
 So just, like, busy, busy, busy. 

60
00:03:07,562 --> 00:03:08,897
             -You know.             
          -Hey, Joey Bean,          

61
00:03:08,938 --> 00:03:10,356
    for your three o'clock demo,    
             did we say             

62
00:03:10,398 --> 00:03:11,649
     Bagel Bites or Turkey Tots?    

63
00:03:11,691 --> 00:03:13,359
              [softly]              
            Turkey Tots.            

64
00:03:13,401 --> 00:03:15,653
             -I'm sorry?            
            -Turkey Tots.           

65
00:03:15,695 --> 00:03:17,405
        I'm s... Once again.        
      You got to say it louder.     

66
00:03:17,447 --> 00:03:19,866
             [shouting]             
     I said "Turkey Tots," Dad!     

67
00:03:19,908 --> 00:03:21,910
       You got it, honey bear.      

68
00:03:25,914 --> 00:03:27,207
              [Joanna]              
          I mean, here she is,       

69
00:03:27,248 --> 00:03:29,334
    living her life in, you know,   

70
00:03:29,375 --> 00:03:31,669
     all kinds of Italy places,     

71
00:03:31,711 --> 00:03:34,297
         and I'm at Costco?         

72
00:03:34,339 --> 00:03:36,299
            I mean, I...            

73
00:03:36,341 --> 00:03:38,343
         I never even wanted        
      to work there, you know?      

74
00:03:38,384 --> 00:03:41,679
                -Hmm.               
   -I mean, my dream was always... 

75
00:03:41,721 --> 00:03:44,390
        to be a host on SVN.        

76
00:03:44,432 --> 00:03:47,310
           -What is that?           
 -The Special Value Network. Duh. 

77
00:03:47,352 --> 00:03:49,854
            I don't know.           
        I was just thinking,        

78
00:03:49,896 --> 00:03:51,689
         "What if I did it?"        

79
00:03:51,731 --> 00:03:54,025
    What if I, like, auditioned?    
               I mean,              

80
00:03:54,067 --> 00:03:57,403
      of course, I would not do     
 anything that would take me away 

81
00:03:57,445 --> 00:04:00,281
       from Cleveland without       
    discussing it with you first.   

82
00:04:01,407 --> 00:04:03,076
        Sorry. I'm confused.        

83
00:04:03,117 --> 00:04:05,578
      Uh, we've been on, like,      
             two dates.             

84
00:04:05,620 --> 00:04:07,830
        Mm, three. [chuckles]       

85
00:04:07,872 --> 00:04:09,666
     Are you counting our run-in    
            at Walgreens?           

86
00:04:09,707 --> 00:04:11,751
        The point is, I think       

87
00:04:11,793 --> 00:04:14,504
      we were both feeling like     
     this was kind of it for us.    

88
00:04:15,922 --> 00:04:18,049
    We kissed on our first date.    

89
00:04:18,091 --> 00:04:20,426
             [chuckling]            
        What was that about?        

90
00:04:20,468 --> 00:04:23,221
              I mean...             

91
00:04:23,263 --> 00:04:25,306
      I'm dating other people.      

92
00:04:29,269 --> 00:04:31,437
            Did you think           
       that we were exclusive?      

93
00:04:32,397 --> 00:04:33,898
                -No.                
                -So,                

94
00:04:33,940 --> 00:04:35,608
            I don't think           
      I should be a part of any     

95
00:04:35,650 --> 00:04:37,235
    of your major life decisions.   

96
00:04:37,277 --> 00:04:40,530
               -Yeah?               
            -Have you...            

97
00:04:40,571 --> 00:04:43,116
      -done much dating before?     
               -Yeah.               

98
00:04:43,157 --> 00:04:45,743
       I've done a ton of it.       

99
00:04:45,785 --> 00:04:48,955
 Um, if I told you more about it, 
          it would probably         

100
00:04:48,997 --> 00:04:52,250
      gross you out, basically,     
 because of the sluttiness of it. 

101
00:04:52,292 --> 00:04:53,626
     And all of the dates I do.     

102
00:04:53,668 --> 00:04:55,211
           You know what?           
        I think I'm gonna go.       

103
00:04:55,253 --> 00:04:58,131
            You're nice,            
       but I didn't, you know.      

104
00:04:58,172 --> 00:05:01,217
       So, I thought this was       
     gonna kind of... [whistles]    

105
00:05:05,596 --> 00:05:07,098
        Best of luck to you.        

106
00:05:07,140 --> 00:05:08,641
      -And to you, same to you.     
             -Seriously.            

107
00:05:08,683 --> 00:05:09,934
             -Seriously.            
       -I wish you all the...       

108
00:05:09,976 --> 00:05:12,145
         -luck in the world.        
               -Okay.               

109
00:05:12,186 --> 00:05:14,564
            And stay out!           

110
00:05:14,605 --> 00:05:16,566
             [chuckling]            

111
00:05:16,607 --> 00:05:19,652
      Another dump, made by me.     
             [chuckles]             

112
00:05:19,694 --> 00:05:21,654
          slow, gentle music       

113
00:05:21,696 --> 00:05:23,740
                                  

114
00:05:35,668 --> 00:05:38,087
               [woman]              
              Joanna Gold?           

115
00:05:38,129 --> 00:05:40,548
        I see you signed in,        
 but I don't have you registered. 

116
00:05:40,590 --> 00:05:43,593
           You know what?           
         That's my... What?         

117
00:05:43,634 --> 00:05:45,345
 Sorry. I just have to take this, 

118
00:05:45,386 --> 00:05:47,388
        but can you just...?        
            Hello, Peter?           

119
00:05:47,430 --> 00:05:49,474
         Oh, it's my agent.         

120
00:05:49,515 --> 00:05:51,351
          Um, yeah, Peter,          
         um, they're saying         

121
00:05:51,392 --> 00:05:52,935
      that I'm not on the list.     

122
00:05:52,977 --> 00:05:54,854
             -Is that--             
    -Whatever. Just come with me.   

123
00:05:55,897 --> 00:05:58,024
           [quiet chatter]          

124
00:05:59,025 --> 00:06:01,194
       Oh, great. Home office.      

125
00:06:03,571 --> 00:06:05,698
             [Patricia]             
      Just sell us the pencil.      

126
00:06:05,740 --> 00:06:08,868
            Okay, um, uh,           
        just-just the pencil,       

127
00:06:08,910 --> 00:06:10,828
        not the other stuff?        

128
00:06:10,870 --> 00:06:12,830
                Okay.               

129
00:06:12,872 --> 00:06:15,416
               [sighs]              

130
00:06:20,254 --> 00:06:23,800
     An architect uses a pencil     
          to build a house.         

131
00:06:23,841 --> 00:06:27,887
     An astronaut uses a pencil     
   to plan a journey to the moon.   

132
00:06:27,929 --> 00:06:30,348
         And-and by the way,        
       when was the last time       

133
00:06:30,390 --> 00:06:32,517
         you wrote a letter         
        to someone you love?        

134
00:06:32,558 --> 00:06:35,395
    What I have for you today is    
              a portal              

135
00:06:35,436 --> 00:06:38,481
            to the person           
    that you are meant to become,   

136
00:06:38,523 --> 00:06:40,775
              the life              
     that you are meant to live.    

137
00:06:40,817 --> 00:06:45,196
          With this pencil,         
     your dreams can come true.     

138
00:06:45,238 --> 00:06:47,782
       And why shouldn't they?      

139
00:06:47,824 --> 00:06:49,575
            Why not you?            

140
00:06:49,617 --> 00:06:52,662
           uplifting music         

141
00:06:52,703 --> 00:06:54,038
          [someone coughs]          

142
00:06:54,080 --> 00:06:55,832
              [Joanna]              
         Okay, great. Okay.         

143
00:06:55,873 --> 00:06:57,208
              Thank...              

144
00:06:57,250 --> 00:06:58,876
               [Chip]               
       In my opinion, that setup     

145
00:06:58,918 --> 00:07:01,921
      we have for you at Costco     
       is way better than SVN.      

146
00:07:01,963 --> 00:07:03,589
           You get to use           
     your sparkling personality     

147
00:07:03,631 --> 00:07:05,383
     to sell fabulous products,     

148
00:07:05,425 --> 00:07:07,051
         and you get to stay        
      right here in Cleveland,      

149
00:07:07,093 --> 00:07:08,928
    birthplace of rock and roll.    
      [imitates guitar playing]     

150
00:07:08,970 --> 00:07:10,847
   They would have called by now,   
   so I don't even think I got it. 

151
00:07:10,888 --> 00:07:12,932
          Who wants to live         
          in Pennsylvania?          

152
00:07:12,974 --> 00:07:15,017
              -[groans]             
     -There is so much fracking,    

153
00:07:15,059 --> 00:07:16,394
     you cannot drink the water.    

154
00:07:16,436 --> 00:07:18,187
         And the hospitals,         
          they are nothing          

155
00:07:18,229 --> 00:07:19,439
         like they are here.        

156
00:07:19,480 --> 00:07:21,816
        I'm not sick anymore.       

157
00:07:24,152 --> 00:07:27,613
 I haven't been sick in 20 years. 

158
00:07:29,282 --> 00:07:31,826
      My whole life, it's just,     
         "Honey, be careful.        

159
00:07:31,868 --> 00:07:33,369
          You had cancer."          

160
00:07:33,411 --> 00:07:36,289
          Or, "Look at her,         
   the cancer, you know, person."   

161
00:07:36,330 --> 00:07:39,500
              You guys,             
      I-I live with my parents.     

162
00:07:39,542 --> 00:07:42,086
         -I mean, that is--         
    -You have your own entrance.    

163
00:07:42,128 --> 00:07:44,130
   I know, and it is great, okay?   

164
00:07:44,172 --> 00:07:46,841
   And-and I love that little area 
       outside with the chair.      

165
00:07:46,883 --> 00:07:48,759
        -It's just... [sighs]       
            - Kiss me...           

166
00:07:48,801 --> 00:07:51,429
             Oh. Hello?             

167
00:07:52,847 --> 00:07:55,349
      Yes, this is Joanna Gold.     
             That is me.            

168
00:07:55,391 --> 00:07:58,144
      Uh-huh, that-- Yes. Yes.      

169
00:08:00,855 --> 00:08:02,815
       Yes! Thank you so much!      

170
00:08:02,857 --> 00:08:04,650
        Oh, my God! I got it!       

171
00:08:04,692 --> 00:08:06,736
       -I got it! Oh, my God.       
        -[Marcy screams] Oh.        

172
00:08:06,777 --> 00:08:08,321
   Oh, no. I just hung up on them. 

173
00:08:08,362 --> 00:08:09,489
            -No! Oh, no.            
           -H-Hit star 69.          

174
00:08:09,530 --> 00:08:11,491
             upbeat music          

175
00:08:11,532 --> 00:08:13,659
                                  

176
00:08:18,706 --> 00:08:21,417
        [indistinct chatter]        

177
00:08:27,173 --> 00:08:29,133
           Um, excuse me.           

178
00:08:29,175 --> 00:08:32,094
        Hi. Um, I'm not sure        
     if I'm in the right place.     

179
00:08:32,136 --> 00:08:33,513
            -I'm Joanna.            
           -Joanna. Yeah.           

180
00:08:33,554 --> 00:08:35,223
   I know who you are. I'm Darcy,   

181
00:08:35,264 --> 00:08:37,308
    Patricia's senior associate,    
         not her assistant.         

182
00:08:37,350 --> 00:08:39,227
               -Okay.               
    -Always run everything by me.   

183
00:08:39,268 --> 00:08:40,561
        But don't talk to me        
           if I look busy,          

184
00:08:40,603 --> 00:08:41,979
    such as right now. [chuckles]   

185
00:08:42,021 --> 00:08:43,856
        We're gonna start you       
           Monday, 5 a.m.,          

186
00:08:43,898 --> 00:08:46,150
     with the Janeane by Janeane    
     place mats and tablescapes.    

187
00:08:46,192 --> 00:08:47,610
            Oh, my gosh.            
     I love Janeane by Janeane.     

188
00:08:47,652 --> 00:08:49,987
     -That's great. Go sit down.    
              -Mm-hmm.              

189
00:08:50,029 --> 00:08:51,239
                Cool.               

190
00:08:51,280 --> 00:08:53,741
        [indistinct chatter]        

191
00:08:53,783 --> 00:08:56,577
            Oh! [laughs]            
        That's Papa's chair.        

192
00:08:56,619 --> 00:08:58,955
           -Oh. Papa Bear?          
          -[laughing] Yeah.         

193
00:08:58,996 --> 00:09:01,415
               [Darcy]              
   Okay, guys. Huge announcement.   

194
00:09:01,457 --> 00:09:05,294
      We just closed: exclusive     
    lash line with Los AngeLash.    

195
00:09:05,336 --> 00:09:08,297
   Also, we're gonna price-cut the 
   Playa del Fun margarita makers   

196
00:09:08,339 --> 00:09:11,801
       and the Tandy-Fit Booty      
      Blasters. Do me a favor--     

197
00:09:11,842 --> 00:09:13,886
           Absolutely not!          

198
00:09:13,928 --> 00:09:15,054
                 No.                

199
00:09:16,389 --> 00:09:20,017
 Tell Marco I'm not gonna pay 90   
           for a Basquiat.          

200
00:09:20,059 --> 00:09:22,353
      I don't care if it comes      
       with his dick in a jar.      

201
00:09:22,395 --> 00:09:25,022
              -Morning.             
          -[Patricia sighs]         

202
00:09:25,064 --> 00:09:27,567
      I thought we were pulling     
          the egg poachers.         

203
00:09:27,608 --> 00:09:29,902
   Oh, I thought you said we were   
      thinking of pulling them.     

204
00:09:29,944 --> 00:09:31,779
   And you're happy with Thursday? 

205
00:09:31,821 --> 00:09:32,989
             Oh, I think            
      Thursday's really strong.     

206
00:09:33,030 --> 00:09:35,241
    Why is Dazzling Diamonessence   

207
00:09:35,283 --> 00:09:37,702
            leading into            
        Backyard Grill Kings?       

208
00:09:37,743 --> 00:09:39,954
         Hmm. Oh, um, well,         
       you had said you wanted      

209
00:09:39,996 --> 00:09:42,498
 to push the Beef Boys inventory. 

210
00:09:42,540 --> 00:09:44,875
 When you get your asshole waxed, 

211
00:09:44,917 --> 00:09:49,130
   does the waxer lady try to sell 
    you a lawn mower right after?   

212
00:09:49,171 --> 00:09:52,133
             No, because            
       she knows her audience.      

213
00:09:52,174 --> 00:09:53,968
        Well, we don't really       
             talk after.            

214
00:09:54,010 --> 00:09:56,470
       I thought Jackie was on      
         Fabulously Ageless.        

215
00:09:56,512 --> 00:09:59,098
    I'm here! So sorry I'm late.    

216
00:09:59,140 --> 00:10:01,100
          Sorry. I'm sorry.         

217
00:10:01,142 --> 00:10:05,396
              [exhales]             
    I was on Fabulously Ageless,    

218
00:10:05,438 --> 00:10:07,607
 but I told Darcy to take me off. 

219
00:10:07,648 --> 00:10:11,193
        It's just... [sighs]        
   you know, the divorce is final. 

220
00:10:11,235 --> 00:10:13,613
    Boo-hoo. So, I guess I'm just   

221
00:10:13,654 --> 00:10:16,866
           not in the mood          
       to sell wrinkle cream.       

222
00:10:16,907 --> 00:10:18,451
      Well, we're all so sorry      

223
00:10:18,492 --> 00:10:20,453
           for everything           
    you're going through, honey.    

224
00:10:20,494 --> 00:10:23,039
   And we all have a lot of faith   
    that you're going to be able    

225
00:10:23,080 --> 00:10:25,041
         to get in the mood.        
             So, list--             

226
00:10:25,082 --> 00:10:26,751
              [Jackie]              
      Actually, I've been using     

227
00:10:26,792 --> 00:10:28,377
          the Up All Night          
       LED book light nonstop.      

228
00:10:28,419 --> 00:10:29,962
       I am obsessed with it.       

229
00:10:30,004 --> 00:10:31,631
          So, I told Darcy          
         I want to do that.         

230
00:10:31,672 --> 00:10:34,425
          Have you all read         
          that crazy memoir         

231
00:10:34,467 --> 00:10:37,094
        about that astronaut        
      who wore the space diaper     

232
00:10:37,136 --> 00:10:39,263
    when she drove cross-country    
              to stalk              

233
00:10:39,305 --> 00:10:40,931
         her ex-boyfriend's         
           new girlfriend?          

234
00:10:40,973 --> 00:10:43,643
        It is so interesting        
   hearing her side of the story.   

235
00:10:43,684 --> 00:10:46,062
      She was very determined.      

236
00:10:46,103 --> 00:10:49,315
    Should we pause for more book   
   reports, or should we continue? 

237
00:10:49,357 --> 00:10:51,359
   Oh, Pat, don't be such a grump. 

238
00:10:51,400 --> 00:10:53,861
       I'm not being a grump.       
           I'm just trying          

239
00:10:53,903 --> 00:10:55,946
    to run a Fortune 500 company,   
             thank you.             

240
00:10:55,988 --> 00:10:57,782
         Who is this person?        

241
00:10:57,823 --> 00:10:59,033
               [Darcy]              
      Oh, this is Joanna Gold.      

242
00:10:59,075 --> 00:11:00,326
      You hired her last week.      

243
00:11:00,368 --> 00:11:02,536
              [Joanna]              
               Oh, hi.              

244
00:11:02,578 --> 00:11:06,499
       Um, I just want to say       
     I'm so excited to be here,     

245
00:11:06,540 --> 00:11:09,335
        working with you guys       
    and on this journey with you.   

246
00:11:09,377 --> 00:11:13,297
 And that it is just freaking rad 
         to get to see, um,         

247
00:11:13,339 --> 00:11:15,883
       how   le   sausage is made.      

248
00:11:15,925 --> 00:11:17,510
     Just, like, "hashtag BTS."     

249
00:11:17,551 --> 00:11:20,680
         Behind the scenes.         
         [laughs nervously]         

250
00:11:20,721 --> 00:11:22,348
          [someone coughs]          

251
00:11:24,058 --> 00:11:25,851
      What are you selling me?      

252
00:11:25,893 --> 00:11:30,481
         Oh, I was, um, told        
   Janeane by Janeane place mats.   

253
00:11:31,399 --> 00:11:33,776
   Perry, what are you selling me? 

254
00:11:33,818 --> 00:11:36,278
         I'm a Georgia boy,         
           born and bred.           

255
00:11:36,320 --> 00:11:37,822
   Meat and potatoes kind of guy.   

256
00:11:37,863 --> 00:11:39,490
      I like the simple things.     

257
00:11:39,532 --> 00:11:41,659
    -See you at church on Sunday.   
          -[soft chuckling]         

258
00:11:41,701 --> 00:11:43,869
              Beth Ann,             
      what are you selling me?      

259
00:11:43,911 --> 00:11:46,539
     I'm a momfluencer balancing    
    career, family and self-care.   

260
00:11:46,580 --> 00:11:48,791
         How does she do it?        

261
00:11:48,833 --> 00:11:51,210
           -Rosé all day.           
          -[soft chuckling]         

262
00:11:51,252 --> 00:11:53,629
    Now, what are you selling me?   

263
00:11:53,671 --> 00:11:55,631
     Okay, I got it. All right.     

264
00:11:55,673 --> 00:11:58,509
 Um, well, I hail from Cleveland, 

265
00:11:58,551 --> 00:12:00,386
 the birthplace of rock and roll. 

266
00:12:00,428 --> 00:12:02,346
      [imitates guitar playing,     
               laughs]              

267
00:12:02,388 --> 00:12:04,765
     And if you're looking for,     

268
00:12:04,807 --> 00:12:07,226
   you know, a really good friend   
              who, um,              

269
00:12:07,268 --> 00:12:09,562
     also is very professional,     

270
00:12:09,603 --> 00:12:12,273
         honestly, and, um,         
           loves her job,           

271
00:12:12,314 --> 00:12:13,899
 you know, she-she's a working... 

272
00:12:13,941 --> 00:12:15,609
      Oh, she's a working girl.     

273
00:12:15,651 --> 00:12:17,194
         Then, or whatever.         

274
00:12:17,236 --> 00:12:19,196
        Then you should just        
           call-call me up          

275
00:12:19,238 --> 00:12:21,198
          because I love...         
           I love working,          

276
00:12:21,240 --> 00:12:22,742
   and I love... I love to party,   

277
00:12:22,783 --> 00:12:24,910
    within reason. And so, yeah.    

278
00:12:24,952 --> 00:12:27,288
     You know who to call for...    
              [whoops]              

279
00:12:27,329 --> 00:12:29,957
     ...a-a friend and coworker     
           of a lifetime.           

280
00:12:29,999 --> 00:12:31,709
           Yeah. [laughs]           

281
00:12:31,751 --> 00:12:33,794
                Wow.                

282
00:12:35,463 --> 00:12:39,383
 Okay. Honey, you're going to be   
   selling to millions of people.   

283
00:12:39,425 --> 00:12:41,552
      And if they're gonna buy      
    from you, they're gonna need    

284
00:12:41,594 --> 00:12:43,763
        to know who you are.        

285
00:12:43,804 --> 00:12:47,224
        This isn't a fucking        
            Sunglass Hut!           

286
00:12:47,266 --> 00:12:50,102
   Darcy, move her down to 3 a.m.   

287
00:12:50,144 --> 00:12:51,937
       3 a.m., yeah, I agree.       

288
00:12:51,979 --> 00:12:54,440
        Jackie, let me worry        
     about what you're selling,     

289
00:12:54,482 --> 00:12:56,734
     'cause I need you to focus     
    on training Joanna this week.   

290
00:12:56,776 --> 00:13:01,363
     What? No. No, Pat. Come on.    

291
00:13:01,405 --> 00:13:03,616
    I really was looking forward    
         to being out there         

292
00:13:03,657 --> 00:13:07,745
      with my at-home viewers,      
     my at-home family. Please?     

293
00:13:07,787 --> 00:13:09,455
         I need her to learn        
           from the best.           

294
00:13:09,497 --> 00:13:10,998
            Give her some           
        of that Jackie magic,       

295
00:13:11,040 --> 00:13:12,666
    'cause she fucking needs it.    

296
00:13:12,708 --> 00:13:15,628
         Hey, Joanna, honey,        
      figure out what the fuck      

297
00:13:15,669 --> 00:13:17,129
      you're selling me, okay?      

298
00:13:17,171 --> 00:13:18,297
               On it.               

299
00:13:18,339 --> 00:13:20,090
               Jesus.               

300
00:13:21,967 --> 00:13:23,302
         Hi. Uh, I'm Jordan.        

301
00:13:23,344 --> 00:13:24,845
           -Are you okay?           
      -[Joanna] Oh. From what?      

302
00:13:24,887 --> 00:13:26,597
   I just... I'm gonna need you--   

303
00:13:26,639 --> 00:13:28,265
         -Okay. Yeah, sorry.        
         -I need both hands.        

304
00:13:28,307 --> 00:13:31,060
    Yeah, no worries. All right.    
            There we go.            

305
00:13:31,101 --> 00:13:33,729
    This is you. Dressing room H.   

306
00:13:33,771 --> 00:13:36,148
    Oh, my God. My name. [laughs]   

307
00:13:36,190 --> 00:13:38,818
          You're adorable.          
         Let me just, um...         

308
00:13:38,859 --> 00:13:40,736
                 Oh.                

309
00:13:40,778 --> 00:13:43,447
          -Sorry. [laughs]          
              -[laughs]             

310
00:13:43,489 --> 00:13:44,907
           [Jordan sighs]           

311
00:13:44,949 --> 00:13:46,408
 -[phone plays upbeat rock tune]   
                -Oh.                

312
00:13:46,450 --> 00:13:49,495
              -Oh, man.             
         -Um, who's calling?        

313
00:13:49,537 --> 00:13:51,247
       Oh, sorry. It's my ex.       

314
00:13:51,288 --> 00:13:53,666
       Was it a messy breakup?      

315
00:13:53,707 --> 00:13:55,918
    Did she take you for granted?   

316
00:13:55,960 --> 00:13:57,920
            -That bitch.            
               -What?               

317
00:13:57,962 --> 00:14:00,005
      Uh, no, she's-she's cool.     
         She's not a bitch.         

318
00:14:00,047 --> 00:14:03,467
     Sorry. Ugh. I'm just being     
          such a fuckface.          

319
00:14:03,509 --> 00:14:06,846
       Um, so your shirt, uh,       
         "Grass is Greener"?        

320
00:14:06,887 --> 00:14:08,848
 What does that, or... what mean? 

321
00:14:08,889 --> 00:14:12,476
     Um, it's just my band name,    
          Grass is Greener.         

322
00:14:12,518 --> 00:14:13,894
         What kind of music         
        does your band play?        

323
00:14:13,936 --> 00:14:15,980
        Well, we have kind of       
           a unique sound.          

324
00:14:16,021 --> 00:14:18,566
         We sort of upcycle         
           '90s classics.           

325
00:14:18,607 --> 00:14:20,734
        Okay, wait a second.        
          Love '90s music.          

326
00:14:20,776 --> 00:14:22,069
     It's the last great decade     
              of music.             

327
00:14:22,111 --> 00:14:23,404
        -That's what I think.       
              -I think              

328
00:14:23,445 --> 00:14:24,363
         you're really gonna        
           dig our sound.           

329
00:14:24,405 --> 00:14:26,073
             [Beth Ann]             
               Uh-oh.               

330
00:14:26,115 --> 00:14:28,868
       Is this one giving you       
            a hard time?            

331
00:14:28,909 --> 00:14:31,579
                -No.                
      -Hi, babe. I'm Beth Ann.      

332
00:14:31,620 --> 00:14:34,206
                -Hi.                
        -Welcome to the fam.        

333
00:14:34,248 --> 00:14:36,083
             -Thank you.            
        -So, I guess I'm not        

334
00:14:36,125 --> 00:14:38,836
    -the shiny new penny anymore.   
      -[Jordan chuckles softly]     

335
00:14:38,878 --> 00:14:40,296
     -Hey, Jor-Jor, angel face?     
                -Yes?               

336
00:14:40,337 --> 00:14:41,881
      Could you track down Fran     
               for me?              

337
00:14:41,922 --> 00:14:43,883
      She said she would zhuzh      
     my hair, and I'm on in 20.     

338
00:14:43,924 --> 00:14:46,218
       Uh, she actually asked       
     not to be your hair person.    

339
00:14:46,260 --> 00:14:50,472
     -Uh, sorry. Go for Jordan.     
   -Are you faking that? [laughs]   

340
00:14:50,514 --> 00:14:52,725
         Okay, he is, like,         
    almost as hot as my husband.    

341
00:14:52,766 --> 00:14:54,560
                -Oh.                
       -Do you have a husband?      

342
00:14:54,602 --> 00:14:56,020
              -No, um--             
            -My husband,            

343
00:14:56,061 --> 00:14:57,354
       my kids, they're, like,      
           my whole world.          

344
00:14:57,396 --> 00:14:58,856
                -Mm.                
     -They're obsessed with me.     

345
00:14:58,898 --> 00:15:00,399
       I'm obsessed with them.      

346
00:15:00,441 --> 00:15:03,152
         [chuckles] Anyway,         
    the product meeting earlier.    

347
00:15:03,193 --> 00:15:05,070
             Don't worry            
   about totally shitting the bed. 

348
00:15:05,112 --> 00:15:07,323
     Like, no one's gonna think     
          you're a psycho.          

349
00:15:07,364 --> 00:15:09,366
      And they put you in here,     
          and that's great.         

350
00:15:09,408 --> 00:15:11,368
   I'm over there, in the big one. 

351
00:15:11,410 --> 00:15:13,370
       So nice to talk to you.      
          Bye, new friend!          

352
00:15:13,412 --> 00:15:15,414
                -Bye.               
                -Bye.               

353
00:15:20,336 --> 00:15:22,421
             upbeat music          

354
00:15:22,463 --> 00:15:24,548
       [phone camera clicking]      

355
00:15:31,847 --> 00:15:34,558
             Joanne? Hi.            

356
00:15:34,600 --> 00:15:37,186
       I just came over to say      
        I'm sorry about that.       

357
00:15:37,227 --> 00:15:39,021
           I wasn't trying          
      to avoid you back there.      

358
00:15:39,063 --> 00:15:42,024
      -I'm just... I'm Jackie.      
        -I know who you are.        

359
00:15:42,066 --> 00:15:46,487
          It's so fun to...         
       see your face and body.      

360
00:15:46,528 --> 00:15:48,864
         And... to meet you         
           in the person.           

361
00:15:48,906 --> 00:15:52,618
       Aw. And I wanted to say      
     I didn't mean to act weird     

362
00:15:52,660 --> 00:15:55,287
    about training you. I'm just    
   going through some junk, some-- 

363
00:15:55,329 --> 00:15:56,705
                -Oh.                
     -Don't take it personally.     

364
00:15:56,747 --> 00:15:58,457
           No, not at all.          
      It-it's, like, in-insane      

365
00:15:58,499 --> 00:16:00,292
     that you'd be training me.     

366
00:16:00,334 --> 00:16:04,046
 I mean, you're-you're, like, the 
 best host in the history of SVN. 

367
00:16:04,088 --> 00:16:06,048
     What? No, I'm not. Come on.    

368
00:16:06,090 --> 00:16:07,591
      What makes you say that?      

369
00:16:07,633 --> 00:16:09,635
        Oh, so many reasons.        

370
00:16:09,677 --> 00:16:12,054
     Really? Like, what reasons?    
           I want to hear.          

371
00:16:12,096 --> 00:16:13,973
           You're, like...          
          you're so pretty.         

372
00:16:14,014 --> 00:16:15,975
        Um, you're so smart.        

373
00:16:16,016 --> 00:16:17,893
        Yeah, you're Jackie.        
   I've been watching you forever. 

374
00:16:17,935 --> 00:16:19,937
   I mean, I kind of idolize you.   

375
00:16:19,979 --> 00:16:21,772
           Sorry. [laughs]          

376
00:16:21,814 --> 00:16:23,774
             I-I can ask            
    if someone else can train me.   

377
00:16:23,816 --> 00:16:25,317
         It's, like, insane         
      that you would train me.      

378
00:16:25,359 --> 00:16:26,819
           You know what?           
      For you, I'm gonna do it.     

379
00:16:26,860 --> 00:16:28,654
                -Oh!                
   -I got a lot of great pointers. 

380
00:16:28,696 --> 00:16:30,030
          And as you know,          
      I'm really good at this.      

381
00:16:30,072 --> 00:16:31,991
              -[laughs]             
       -[Jackie clicks tongue]      

382
00:16:32,032 --> 00:16:34,618
   Welcome to the jungle, Joanne.   

383
00:16:34,660 --> 00:16:36,286
     -[laughing] It's "Joanna."     
                -Oh.                

384
00:16:36,328 --> 00:16:38,163
              -Joanna!              
             -[laughing]            

385
00:16:38,205 --> 00:16:40,624
         And don't you dare         
     take a picture of my butt.     

386
00:16:40,666 --> 00:16:43,585
           -Mmm, mmm, mmm!          
              -[laughs]             

387
00:16:43,627 --> 00:16:46,422
             [laughing]             

388
00:16:46,463 --> 00:16:48,340
              [shushes]             

389
00:16:48,382 --> 00:16:50,551
  "Mr. Angel" by Tommy Newport  

390
00:16:50,592 --> 00:16:53,053
    If you'll just look over here   
         at the Dusty Plum,         

391
00:16:53,095 --> 00:16:55,305
              and look              
     at this magnetic fastener.     

392
00:16:55,347 --> 00:16:58,517
 The other day, I actually caught 
   my son Tristan playing with it, 

393
00:16:58,559 --> 00:17:01,186
            and he goes,            
        "My puwse, my puwse."       

394
00:17:01,228 --> 00:17:04,314
 And I was like, "No, no, no, no, 
    no, not for boys." [chuckles]   

395
00:17:04,356 --> 00:17:06,025
    "You can have a fire truck."    

396
00:17:06,066 --> 00:17:07,860
      Okay, so see this monitor     
             right here?            

397
00:17:07,901 --> 00:17:09,528
          The line goes up,         
           you're selling.          

398
00:17:09,570 --> 00:17:11,697
   Line goes down, you're tanking. 

399
00:17:11,739 --> 00:17:13,115
          She's doing okay,         
 but she should really be talking 

400
00:17:13,157 --> 00:17:14,992
     about the leather options.     

401
00:17:15,034 --> 00:17:16,368
   Hang on. You know what? Go into 
     the control room and watch.    

402
00:17:16,410 --> 00:17:17,703
               -Okay.               
   -I'm gonna show you something.   

403
00:17:17,745 --> 00:17:19,121
             -Okay. Yes.            
                -Go.                

404
00:17:19,163 --> 00:17:21,623
       And, oh, wait. Okay, what?    

405
00:17:21,665 --> 00:17:25,044
         -Jackie Stilton is...       
              -Hey, y'all!           

406
00:17:25,085 --> 00:17:27,212
         ...here, swinging by.       

407
00:17:27,254 --> 00:17:29,339
      -Hey, girl. How are you? Hi.   
        -Hi, hon. I'm so sorry,      

408
00:17:29,381 --> 00:17:32,217
       but I just had to stop by     
     and say hi to my gals at home. 

409
00:17:32,259 --> 00:17:34,011
           Okay, we're out          
        of the Burmese Khaki.       

410
00:17:34,053 --> 00:17:35,846
           Now we're sold out        
         of the Burmese Khaki.       

411
00:17:35,888 --> 00:17:37,848
     -[Beena] Push the Meringue.    
                -But...              

412
00:17:37,890 --> 00:17:41,018
     -we have the Creamy Meringue.   
    -[Beth Ann]   Creamy Meringue.    

413
00:17:41,060 --> 00:17:43,312
       You know, the last time      
       someone did my hair was      

414
00:17:43,353 --> 00:17:45,397
         for my bat mitzvah.        

415
00:17:46,940 --> 00:17:48,317
       Joanna Gold rehearsal,       
             take four.             

416
00:17:48,358 --> 00:17:49,735
        Okay, and I just have       
           some beautiful           

417
00:17:49,777 --> 00:17:51,403
    color options for you today.    

418
00:17:51,445 --> 00:17:52,863
        Now, I want to show you      
        these Sandstone Neutral.     

419
00:17:52,905 --> 00:17:54,198
      Okay, no more Sandstone.      
         Tell 'em we're out.        

420
00:17:54,239 --> 00:17:55,824
         Okay, and so we are        
          actually very low         

421
00:17:55,866 --> 00:17:57,201
     on the Sandstone Neutrals,     
             so please--            

422
00:17:57,242 --> 00:17:58,452
               [Beena]              
 Oh, no, not "low." They're done. 

423
00:17:58,494 --> 00:17:59,995
 Okay, got you. Sorry about that. 

424
00:18:00,037 --> 00:18:01,038
      Uh, don't say "got you."      
       Don't-don't talk to me.      

425
00:18:01,080 --> 00:18:02,039
        Sorry. Oh, okay. Sorry.      

426
00:18:02,081 --> 00:18:04,041
     So, um, so we do have a...     

427
00:18:04,083 --> 00:18:06,001
          quite a few left          
         in our Miami Multi,        

428
00:18:06,043 --> 00:18:07,336
         -actually, though.         
   -[Beena]   Stand by for close-up. 

429
00:18:07,377 --> 00:18:09,421
         And I just want you        
          to get a close-up         

430
00:18:09,463 --> 00:18:10,839
      -on this gorgeous exclusive.   
   -No, no, I-I said, "Stand by."   

431
00:18:10,881 --> 00:18:12,591
              -Not yet.             
      -Okay, and you're not gonna    

432
00:18:12,633 --> 00:18:14,343
        see it for a second,        
          'cause it's gonna         

433
00:18:14,384 --> 00:18:16,053
      -take a sec to get to that.    
           -You don't have          

434
00:18:16,095 --> 00:18:17,221
         -to tell them that.        
      -I'm so sorry. I don't know.   

435
00:18:17,262 --> 00:18:18,555
          Don't apologize.          
          Stop apologizing.         

436
00:18:18,597 --> 00:18:19,598
         Okay. Okay, sorry.         
           Okay, I won't.           

437
00:18:19,640 --> 00:18:20,766
    I'm sorry for saying "sorry."   

438
00:18:20,808 --> 00:18:23,435
     Honestly, how lucky are we     

439
00:18:23,477 --> 00:18:25,938
   to get paid to do what we love? 

440
00:18:28,649 --> 00:18:30,400
       [Perry] All right, now,      
    the Diet Fiesta Coconut Cake    

441
00:18:30,442 --> 00:18:32,528
     is one of our best sellers,    
      so let's see how you do.      

442
00:18:32,569 --> 00:18:33,946
        Okay. [clears throat]       

443
00:18:33,987 --> 00:18:37,074
       Mmm. I wish y'all could      
          smell this cake.          

444
00:18:37,116 --> 00:18:38,700
       I just love this cake.       

445
00:18:38,742 --> 00:18:40,119
       Okay, time-out already.      

446
00:18:40,160 --> 00:18:41,620
             -[chuckles]            
                -Oh.                

447
00:18:41,662 --> 00:18:43,247
           Honey, you got           
    to spice it up a little bit.    

448
00:18:43,288 --> 00:18:45,249
      Now, yeah, you could say,     
         "I love this cake."        

449
00:18:45,290 --> 00:18:46,917
             - Wah, wah.           
              -[laughs]             

450
00:18:46,959 --> 00:18:50,045
      What you want to say is,      
    "My grandma loves this cake."   

451
00:18:50,087 --> 00:18:52,172
   "My niece is a coconut freak."   
             [chuckles]             

452
00:18:52,214 --> 00:18:53,882
              "My mama,             
     every year on her birthday,    

453
00:18:53,924 --> 00:18:55,634
    she gets this cake." I mean,    

454
00:18:55,676 --> 00:18:57,511
      don't use the mama stuff,     
      'cause that's mine, but--     

455
00:18:57,553 --> 00:18:59,847
      -Got it. No mamas, okay.      
   -Wh-What about your daughters?   

456
00:18:59,888 --> 00:19:01,181
         You got two little         
           baby daughters?          

457
00:19:01,223 --> 00:19:03,225
                -No.                
              -No kids?             

458
00:19:03,267 --> 00:19:04,726
               Mm-mm.               

459
00:19:04,768 --> 00:19:06,353
          Well, what about          
         your-your book club        

460
00:19:06,395 --> 00:19:08,355
   with your little wino friends?   

461
00:19:08,397 --> 00:19:10,858
      Oh, I mostly just listen      
      to audiobooks in my car.      

462
00:19:10,899 --> 00:19:13,235
        [Jackie]   We're coming       
      into people's living rooms.    

463
00:19:13,277 --> 00:19:16,655
   We're their friends, you know?   
        It's a relationship.        

464
00:19:16,697 --> 00:19:19,116
           I like hearing           
       about the color story,       

465
00:19:19,158 --> 00:19:23,162
   but what I really want to know   
 about is, what's Joanna's story? 

466
00:19:23,203 --> 00:19:25,414
             -You know?             
           -Right. Mm-hmm.          

467
00:19:25,455 --> 00:19:27,291
               -Okay--              
              -Action!              

468
00:19:27,332 --> 00:19:30,586
         So... my story is,         

469
00:19:30,627 --> 00:19:32,379
                 um,                

470
00:19:32,421 --> 00:19:34,590
          when I was a kid,         

471
00:19:34,631 --> 00:19:37,342
              I had...              

472
00:19:38,969 --> 00:19:43,682
          ...such a classic         
       Midwestern upbringing.       

473
00:19:43,724 --> 00:19:45,767
                Hmm.                

474
00:19:45,809 --> 00:19:47,978
                Okay.               

475
00:19:49,771 --> 00:19:52,149
              [Jackie]              
       I always prefer a lobster     

476
00:19:52,191 --> 00:19:56,069
      claw clasp, not only because   
        of that oh-so-important      

477
00:19:56,111 --> 00:19:57,821
         -security it offers...      
                -Mom?               

478
00:19:57,863 --> 00:19:59,698
      Can I get that bracelet?      

479
00:19:59,740 --> 00:20:01,700
    It has a lobster claw clasp,    

480
00:20:01,742 --> 00:20:03,660
         which is unheard of        
        at this price point.        

481
00:20:03,702 --> 00:20:05,370
        [Jackie]   ...fabulous        
        earrings, and I thought,     

482
00:20:05,412 --> 00:20:07,247
          "I'm gonna make this       
             a great day."           

483
00:20:07,289 --> 00:20:09,458
             upbeat music          

484
00:20:09,499 --> 00:20:11,460
                                  

485
00:20:11,501 --> 00:20:14,046
               [sighs]              
             Oh, my God.            

486
00:20:14,087 --> 00:20:16,590
             I love it!             

487
00:20:16,632 --> 00:20:20,052
 So, this fridge gets emptied out 
        every night at 2 a.m.       

488
00:20:20,093 --> 00:20:23,180
     So, as long as you get here    
     before then, you're golden.    

489
00:20:23,222 --> 00:20:24,806
        Are you gonna finish        
          that chicken leg?         

490
00:20:24,848 --> 00:20:28,393
         Mmm. I think it...         
   I think it's mostly cartilage.   

491
00:20:28,435 --> 00:20:30,562
     No, there's meat on there.     

492
00:20:30,604 --> 00:20:33,023
              -Take it.             
        -I can see it. Yeah.        

493
00:20:33,065 --> 00:20:35,067
     Mmm. I love your bracelet,     
             by the way.            

494
00:20:35,108 --> 00:20:37,027
                -Oh.                
              -So cute.             

495
00:20:37,069 --> 00:20:39,738
         Where'd you get it?        

496
00:20:39,780 --> 00:20:41,740
                Um...               

497
00:20:43,784 --> 00:20:45,410
              [crying]              
               Sorry.               

498
00:20:46,453 --> 00:20:47,913
 What's the matter? Are you okay? 

499
00:20:47,955 --> 00:20:49,373
          -Yeah. No, yeah.          
                -Aw.                

500
00:20:49,414 --> 00:20:51,375
 -Here, you can have the chicken. 
              -No, it--             

501
00:20:51,416 --> 00:20:52,918
   There's eight more in the back. 

502
00:20:52,960 --> 00:20:55,879
             No, no, no.            
     It's not that. It's, um...     

503
00:20:55,921 --> 00:20:58,298
      you sold me this bracelet     

504
00:20:58,340 --> 00:21:01,593
        when I was 13, and...       

505
00:21:01,635 --> 00:21:05,597
     I was going through sort of    
     a hard time because, um...     

506
00:21:06,765 --> 00:21:08,392
    Well, it doesn't matter why.    

507
00:21:08,433 --> 00:21:11,937
   But I wear it every single day. 

508
00:21:11,979 --> 00:21:14,398
              And, um,              
      every time I look at it,      

509
00:21:14,439 --> 00:21:17,401
    it just makes me feel better.   

510
00:21:17,442 --> 00:21:19,820
       And it makes me feel...      

511
00:21:19,861 --> 00:21:21,613
        like I have a friend.       

512
00:21:21,655 --> 00:21:23,824
        And so, it's just...        

513
00:21:23,865 --> 00:21:25,867
         pretty crazy for me        
         to be sitting here         

514
00:21:25,909 --> 00:21:29,830
      with you right now, like,     
     you know, having a chicken.    

515
00:21:30,831 --> 00:21:32,291
                -Aw.                
             -[sniffles]            

516
00:21:32,332 --> 00:21:34,626
     Herringbone is so classic.     

517
00:21:34,668 --> 00:21:38,130
        It really has an air        
         of sophistication.         

518
00:21:40,257 --> 00:21:41,967
          Oh, are you okay?         

519
00:21:42,009 --> 00:21:43,802
        I just can't believe        
       you have that bracelet       

520
00:21:43,844 --> 00:21:45,804
 after all these years, you know? 

521
00:21:45,846 --> 00:21:48,307
          That's so sweet.          

522
00:21:48,348 --> 00:21:51,393
     Marty would always tease me    
          about this place.         

523
00:21:51,435 --> 00:21:53,729
      I could always tell that      
 he thought my job was so stupid. 

524
00:21:53,770 --> 00:21:55,731
             [sniffles]             

525
00:21:55,772 --> 00:21:59,151
   Will you pass me that chocolate 
     bunny holding a cell phone?    

526
00:21:59,192 --> 00:22:01,320
          -I could just...          
            -Oh, thanks.            

527
00:22:01,361 --> 00:22:04,823
               [sighs]              
              You know,             

528
00:22:04,865 --> 00:22:06,783
        my astrologer told me       

529
00:22:06,825 --> 00:22:09,703
   that my divorce will make space 
        for new connections.        

530
00:22:09,745 --> 00:22:13,165
       So, maybe this is what       
 she was talking about, you know? 

531
00:22:13,206 --> 00:22:14,791
      I'm so glad you're here.      

532
00:22:14,833 --> 00:22:17,836
            Oh. Me, too.            

533
00:22:17,878 --> 00:22:20,380
     This bunny actually tastes     
               so bad.              

534
00:22:20,422 --> 00:22:22,382
             I feel like            
       it almost tastes dusty.      

535
00:22:22,424 --> 00:22:25,385
          You are gonna be          
         so great tomorrow.         

536
00:22:25,427 --> 00:22:28,680
      What? They're giving out      
           Academy Awards           

537
00:22:28,722 --> 00:22:30,349
     for selling place mats now?    

538
00:22:30,390 --> 00:22:32,017
             And I won?             

539
00:22:32,059 --> 00:22:34,478
           -[lip-synching]          
        - I've never felt so       

540
00:22:34,519 --> 00:22:36,646
              Satisfied            

541
00:22:36,688 --> 00:22:40,609
        I'm in love, I'm alive     

542
00:22:40,650 --> 00:22:42,861
             Intoxicated           

543
00:22:42,903 --> 00:22:45,781
     - I don't know if it's real  
              - Ah, ah             

544
00:22:45,822 --> 00:22:47,449
     [cell phone dings, buzzes]     

545
00:22:47,491 --> 00:22:51,286
           But I like the way       
            I feel inside           

546
00:22:51,328 --> 00:22:53,372
              - You've             
          - Got me feeling         

547
00:22:53,413 --> 00:22:56,208
             - Emotions            
             - Emotions            

548
00:22:56,249 --> 00:22:57,709
     Why did my product change?     

549
00:22:57,751 --> 00:22:59,961
           Uh, it happens.          
        Two minutes to live!        

550
00:23:00,003 --> 00:23:01,546
              -[sighs]              
    -Hey, you're gonna be great.    

551
00:23:01,588 --> 00:23:03,632
              -Really?              
           -I'm not sure.           

552
00:23:03,673 --> 00:23:05,175
    What? Are you being serious?    

553
00:23:05,217 --> 00:23:06,551
    No! I'm-I'm kidding. Come on.   

554
00:23:06,593 --> 00:23:08,011
        [indistinct chatter]        

555
00:23:08,053 --> 00:23:09,388
             Okay. Okay.            

556
00:23:09,429 --> 00:23:10,847
               [Beena]              
      I'll feed you everything.     

557
00:23:10,889 --> 00:23:12,265
              [Joanna]              
     Okay. Thank you. Excuse me.    

558
00:23:12,307 --> 00:23:14,559
               [sighs]              
                Okay.               

559
00:23:14,601 --> 00:23:16,561
              -Suzanne.             
             -Uh, what?             

560
00:23:16,603 --> 00:23:19,022
        -Oh, hi. I'm Joanna.        
         -Ugh! Are you new?         

561
00:23:19,064 --> 00:23:21,566
               -Yeah.               
                -Ugh.               

562
00:23:23,151 --> 00:23:25,278
             [groaning]             

563
00:23:25,320 --> 00:23:27,531
       -[theme music playing]       
 -[female announcer]   Next on SVN, 

564
00:23:27,572 --> 00:23:31,243
      an hour of fabulous products   
         to enhance your home.       

565
00:23:31,284 --> 00:23:32,869
      Stay tuned for   A La Maison.    

566
00:23:32,911 --> 00:23:36,248
        In five, four, three.       

567
00:23:38,291 --> 00:23:40,419
             -[laughter]            
              -I know.              

568
00:23:40,460 --> 00:23:42,421
              -[sighs]              
            -Okay, okay.            

569
00:23:42,462 --> 00:23:45,257
          Thank you so much         
       for joining us tonight.      

570
00:23:45,298 --> 00:23:47,717
 My name is Joanna Gold, and I am 

571
00:23:47,759 --> 00:23:49,928
             truly thrilled          
           to be here tonight        

572
00:23:49,970 --> 00:23:52,597
        with the founder of the      
      GottaHaveIt Deep Sleep line.   

573
00:23:52,639 --> 00:23:54,850
     Hello there, Suzanne DuNaysh.   
         How are you, my love?       

574
00:23:54,891 --> 00:23:57,018
    -Eric Adams is on the phone.    
                -Great.              

575
00:23:57,060 --> 00:23:58,562
        So happy to be bringing      
               this here.            

576
00:23:58,603 --> 00:24:00,689
     Does he want ass or money?     

577
00:24:00,730 --> 00:24:02,274
           I think money.           

578
00:24:02,315 --> 00:24:03,775
    [Suzanne]   ...your very first    
            ever broadcast?          

579
00:24:03,817 --> 00:24:05,277
                -No.                
        -[Joanna]   It sure is.       

580
00:24:05,318 --> 00:24:07,112
               -Copy.               
         -I'm a little freshman      

581
00:24:07,154 --> 00:24:09,197
       -at SVN High School, okay?    
              -[laughing]            

582
00:24:09,239 --> 00:24:12,159
     -And I'm-I'm happy to be here. 
              -[laughing]            

583
00:24:13,702 --> 00:24:16,121
     So, we are starting it out     
         with item H-42383.         

584
00:24:16,163 --> 00:24:18,957
       This is the GottaHaveIt      
       Deep Sleep Pillow Mist.      

585
00:24:18,999 --> 00:24:21,418
    And, Suzanne, can you please    
     tell us about this product?    

586
00:24:21,460 --> 00:24:24,129
 -Because I love it so very much. 
              -[sighs]              

587
00:24:24,171 --> 00:24:26,840
         This is a fragrant         
           pillow mist...           

588
00:24:26,882 --> 00:24:28,925
               -Okay.               
      -...specifically designed     

589
00:24:28,967 --> 00:24:32,179
           by researchers           
   to prepare the body for sleep.   

590
00:24:32,220 --> 00:24:34,181
   Okay, now, I love that so much. 

591
00:24:34,222 --> 00:24:36,600
     That it's been developed in    
 a science way. How cool is that? 

592
00:24:36,641 --> 00:24:38,518
    -[Suzanne]   Oh, it's perfect.    
       -It's so good, Joanna.       

593
00:24:38,560 --> 00:24:41,563
          This is actually          
      a limited-edition spritz.     

594
00:24:41,605 --> 00:24:43,690
        And it's got so many        
       wonderful things in it.      

595
00:24:43,732 --> 00:24:46,318
        It has got lavender,        
       it has got white musk,       

596
00:24:46,359 --> 00:24:48,111
      -and it has got vetiver.      
                -Mmm.               

597
00:24:48,153 --> 00:24:50,447
           So, how dreamy           
       does that combo sound?       

598
00:24:50,489 --> 00:24:52,282
     -Are you dying to smell it?    
             -I sure am.            

599
00:24:52,324 --> 00:24:55,327
                -Mm.                
            -[sniffs] Mm.           

600
00:24:55,368 --> 00:24:57,287
                Mmm.                

601
00:24:57,329 --> 00:25:00,457
            You got to be           
         fucking kidding me.        

602
00:25:00,499 --> 00:25:02,417
      Okay, Joanna, you kind of     
 made a face like it smelled bad. 

603
00:25:02,459 --> 00:25:03,960
     So, just don't do that again.   

604
00:25:04,002 --> 00:25:05,462
              -So good.             
              -So good.             

605
00:25:05,504 --> 00:25:07,255
       Smells awesome, you guys!     

606
00:25:07,297 --> 00:25:09,633
               -Awesome!             
 -[Allan] Uh, cut to the product. 

607
00:25:09,674 --> 00:25:12,135
   [Beena]   Okay, uh, Joanna, this   
     is going really fucking south. 

608
00:25:12,177 --> 00:25:13,762
       So, you need to talk now.     

609
00:25:13,803 --> 00:25:16,014
     And I just, I-I really want    
          to tell you that          

610
00:25:16,056 --> 00:25:19,226
    we're gonna have such a, uh,    
       great hour ahead of us.      

611
00:25:19,267 --> 00:25:22,354
     We're gonna have fun, okay?    
      We're gonna have a blast.     

612
00:25:22,395 --> 00:25:24,689
               [laughing]            
        Well, thank you so much.     

613
00:25:24,731 --> 00:25:26,691
           What a fun night.         
        Now, keep it right here      

614
00:25:26,733 --> 00:25:29,152
             for Foot Fancy          
     with Kikland Hubbard. Buh-bye. 

615
00:25:29,194 --> 00:25:31,530
     -Thank you. See you next time. 
               -[laughs]             

616
00:25:31,571 --> 00:25:33,031
               Clear!               

617
00:25:33,073 --> 00:25:34,783
         Um, thanks so much         
       for doing that with me.      

618
00:25:34,824 --> 00:25:36,117
       That was a lot of fun.       

619
00:25:36,159 --> 00:25:38,203
           You fucked me.           

620
00:25:40,914 --> 00:25:43,583
                -Hi.                
          -Hey. Great job.          

621
00:25:43,625 --> 00:25:45,043
              -[sighs]              
   -Except for that face you made. 

622
00:25:45,085 --> 00:25:46,545
      Patricia wants to see you     
           in the morning.          

623
00:25:46,586 --> 00:25:48,672
               -Okay.               
         -That's really bad.        

624
00:25:48,713 --> 00:25:51,132
             -Good luck!            
             -Thank you.            

625
00:25:51,174 --> 00:25:53,176
          soft, gentle music       

626
00:25:53,218 --> 00:25:55,262
                                  

627
00:25:58,932 --> 00:26:01,059
        [indistinct chatter]        

628
00:26:02,602 --> 00:26:04,521
     Washing her hair. Come on.     
         Where are you from?        

629
00:26:04,563 --> 00:26:05,897
           -Oh, Patricia?           
       -How old are you? Yes.       

630
00:26:05,939 --> 00:26:07,315
        Patricia, she's here.       

631
00:26:07,357 --> 00:26:09,192
           -[softly] Hey.           
      -[Patricia] Okay, Darcy.      

632
00:26:09,234 --> 00:26:10,569
         Show her the sales.        

633
00:26:10,610 --> 00:26:11,736
         Go ahead, show her.        

634
00:26:11,778 --> 00:26:14,072
      You know, it's difficult      

635
00:26:14,114 --> 00:26:15,865
    to want to buy a pillow mist    

636
00:26:15,907 --> 00:26:17,993
           when the person          
     selling it to you smells it    

637
00:26:18,034 --> 00:26:20,704
      and then makes that face.     

638
00:26:20,745 --> 00:26:23,582
   It's not that bad. Don't worry. 

639
00:26:23,623 --> 00:26:26,251
     Look, um, I'm really sorry.    

640
00:26:26,293 --> 00:26:29,963
     It's just, I was practicing    
    with the place mats all week.   

641
00:26:30,005 --> 00:26:33,049
            So, you know,           
     I-I'm just so sorry for...     

642
00:26:33,091 --> 00:26:36,344
    Okay. I accept your apology.    

643
00:26:36,386 --> 00:26:39,306
               -Okay.               
          -But I'm curious.         

644
00:26:39,347 --> 00:26:41,683
   How much is your apology worth? 

645
00:26:41,725 --> 00:26:44,352
        Is it worth $78,000?        

646
00:26:44,394 --> 00:26:46,896
       Because that's how much      
    pillow mist I've got sitting    

647
00:26:46,938 --> 00:26:51,318
 in my warehouse taking up space, 
          kind of like you.         

648
00:26:51,359 --> 00:26:55,322
      Can I just ask why I got      
    taken off Janeane by Janeane?   

649
00:26:55,363 --> 00:26:56,656
         Beth Ann wanted it.        

650
00:26:58,825 --> 00:27:00,869
      Okay, I think we're done.     

651
00:27:00,910 --> 00:27:02,954
       Okay, so should I just       
           go back to my--          

652
00:27:02,996 --> 00:27:04,122
            You're fired.           

653
00:27:04,164 --> 00:27:07,083
       What?! Patty?! No, no.       

654
00:27:07,125 --> 00:27:10,629
     Pat, come on. Can't we just    
      give her another chance?      

655
00:27:10,670 --> 00:27:13,465
           I just gave her          
      a big fat fucking chance,     

656
00:27:13,506 --> 00:27:14,924
        and she shit the bed.       

657
00:27:14,966 --> 00:27:16,801
              [Jackie]              
    Come on. She's got something.   

658
00:27:16,843 --> 00:27:18,053
            You know it.            

659
00:27:18,094 --> 00:27:20,138
       Now, Jackie... [scoffs]      

660
00:27:20,180 --> 00:27:22,891
      ...you're back on Ageless     
            as of today.            

661
00:27:22,932 --> 00:27:25,435
    Beth Ann stays on place mats.   

662
00:27:25,477 --> 00:27:28,063
        You're gonna fire me        
         after one mistake?         

663
00:27:28,104 --> 00:27:29,564
           I can do this!           

664
00:27:29,606 --> 00:27:31,983
     I-I'm really good at this.     
             Okay, look.            

665
00:27:32,025 --> 00:27:33,652
      Just look. Okay, so, um,      

666
00:27:33,693 --> 00:27:35,445
          here-here we have         
     a Deep Pillow Mist, and...     

667
00:27:35,487 --> 00:27:36,988
            Mmm. Oh, mmm!           

668
00:27:37,030 --> 00:27:38,657
          I just feel like          
   I'm in a babbling brook, and... 

669
00:27:38,698 --> 00:27:40,617
    Isn't that so nice, Beth Ann?   
         Don't you just love        

670
00:27:40,659 --> 00:27:42,285
           -how it smells?          
          -[screaming] Go!          

671
00:27:42,327 --> 00:27:43,828
              [Joanna]              
       Oh, my God. I just feel      

672
00:27:43,870 --> 00:27:45,246
           like a dewy...           
    like a dewy woman now, and...   

673
00:27:45,288 --> 00:27:47,040
   It's nontoxic, so we get the... 

674
00:27:47,082 --> 00:27:48,458
    We can just get a little sip.   

675
00:27:48,500 --> 00:27:49,709
               -Okay.               
              -Joanna?              

676
00:27:49,751 --> 00:27:51,252
              -Joanna?              
     -[groans] That is so good.     

677
00:27:51,294 --> 00:27:53,171
           It just does...          
     That tastes like not crap.     

678
00:27:53,213 --> 00:27:54,756
          -[Darcy] Joanna.          
      -I love it so much, I'm--     

679
00:27:54,798 --> 00:27:56,341
          -[Darcy] Joanna.          
          -[Patricia] Damn!         

680
00:27:56,383 --> 00:27:59,552
             Honey, no.             

681
00:28:06,017 --> 00:28:07,852
              Patricia.             

682
00:28:08,895 --> 00:28:10,438
               Please.              

683
00:28:10,480 --> 00:28:12,524
      I could be a great host.      

684
00:28:12,565 --> 00:28:15,026
         I could be a star.         

685
00:28:15,068 --> 00:28:18,655
            So, what did            
      the Basquiat people say?      

686
00:28:18,697 --> 00:28:20,281
        [Darcy] Well, Elon is       
    bidding higher, but you know    

687
00:28:20,323 --> 00:28:21,825
    -he wouldn't even hang it up.   
             -I'm sorry.            

688
00:28:21,866 --> 00:28:23,993
          -[Patricia] Elon.         
   -That's just what's happening.   

689
00:28:24,035 --> 00:28:25,453
         -I'm doing my best.        
   -Jesus, what is wrong with you? 

690
00:28:25,495 --> 00:28:26,830
      -It won't handle itself.      
         -[Darcy] I'm on it.        

691
00:28:26,871 --> 00:28:27,872
      You know I'm calling them     
          every other hour.         

692
00:28:27,914 --> 00:28:30,583
           I have cancer!           

693
00:28:31,584 --> 00:28:33,545
          Oh, my God. What?         

694
00:28:34,546 --> 00:28:36,798
          That's right. Um,         

695
00:28:36,840 --> 00:28:40,969
     I had it when I was a kid,     
            and she back.           

696
00:28:41,010 --> 00:28:43,304
   Oh, I just found out recently,   

697
00:28:43,346 --> 00:28:45,432
          and I didn't want         
           to tell you all          

698
00:28:45,473 --> 00:28:46,766
        because I didn't want       
           to burden you.           

699
00:28:46,808 --> 00:28:51,062
        So, sorry I messed up       
             last night.            

700
00:28:51,104 --> 00:28:53,064
             But I guess            
        I've got a couple of,       

701
00:28:53,106 --> 00:28:56,526
    two, three things on my mind.   
             All right?             

702
00:28:56,568 --> 00:28:59,904
               [sighs]              
              Patricia,             

703
00:28:59,946 --> 00:29:03,366
    you wanted to know my story.    

704
00:29:03,408 --> 00:29:06,995
         You wanted to know         
        what I'm selling you.       

705
00:29:07,036 --> 00:29:09,748
      What's my deal? [grunts]      

706
00:29:12,125 --> 00:29:15,086
   Well, I have an answer for you: 

707
00:29:15,128 --> 00:29:17,756
           I'm a survivor.          

708
00:29:17,797 --> 00:29:22,302
      And I know that obstacles     
       just make us stronger.       

709
00:29:23,386 --> 00:29:25,889
        They make us better.        

710
00:29:25,930 --> 00:29:30,226
       They make us appreciate      
         the little things,         

711
00:29:30,268 --> 00:29:32,437
            the details.            

712
00:29:32,479 --> 00:29:35,940
           -Keep talking.           
    -[Joanna]   Like this beautiful   

713
00:29:35,982 --> 00:29:39,652
          cross-stitch hem,         
        and this bow, which,        

714
00:29:39,694 --> 00:29:42,322
     I feel like it almost has,     
     like, a '50s quality to it.    

715
00:29:42,363 --> 00:29:46,117
      And, you know, as someone     
       who's battling cancer,       

716
00:29:46,159 --> 00:29:47,827
          I'm telling you,          

717
00:29:47,869 --> 00:29:50,246
        we're all going through      
               something.            

718
00:29:50,288 --> 00:29:53,208
      And we all deserve a garment   
               that says,            

719
00:29:53,249 --> 00:29:55,210
             "Here I am,            

720
00:29:55,251 --> 00:29:58,630
       and not only am I going      
             to be okay;            

721
00:29:58,671 --> 00:30:01,633
       I'm gonna be fabulous."      

722
00:30:01,674 --> 00:30:04,552
  "It Ain't Over 'til It's Over" 
           by Lenny Kravitz         

723
00:30:04,594 --> 00:30:06,638
                                  

724
00:30:27,700 --> 00:30:30,787
             Here we are           

725
00:30:30,829 --> 00:30:33,832
            Still together         

726
00:30:33,873 --> 00:30:36,334
              We are one           

727
00:30:39,546 --> 00:30:44,050
         So much time wasted       

728
00:30:45,218 --> 00:30:48,012
       Playing games with love     

729
00:30:50,223 --> 00:30:53,351
       So many tears I've cried    

730
00:30:53,393 --> 00:30:56,396
         So much pain inside       

731
00:30:56,437 --> 00:31:01,317
        But, baby, it ain't over    
            till it's over          

732
00:31:02,527 --> 00:31:05,530
      So many years we've tried    

733
00:31:05,572 --> 00:31:08,324
        To keep our love alive     

734
00:31:08,366 --> 00:31:11,911
        But, baby, it ain't over    
            till it's over          


